Transparency and communication with our websites visitors are key elements of the GDPR. As part of the new regulation, we must let our site visitors know how we collect, store, and use their data, in a clear and transparent way.
In addition, we must comply with our site visitors' requests to receive a copy of their data that is processed on our site.
Wheter your just visiting our website, or been to our shop and had a service from us in one way or another (includes retail sales), you can under GDPR request a copy of the data we hold on you.
We will respond to this request within 30 days of receipt. We will arrange data to be stored on an appropriate medium, based upon amount / quantity held.
Our Terms and Conditions of sale, and all repairs can also be found online for greater transparency.
What does the GDPR mean for you?
Deleting your data
In accordance with the GDPR, you our customer may request that you permanently delete your data that has been processed on our site.
After submitting a delete request you will receive a notification confirming the start of the process. Your data will be deleted within 48 hours of submitting the request.
Please note we make sure it is our responsibility to inform you the customer when your data has been deleted.